
Ick.
In my experience -- limited, I admit -- "next level" usually means just that: they want to move up a tier in scale/quality/profile; from local to regional, regional to national; from specialty to generalist, from obscure to household name, from competent (they always think they're competent) to powerhouse. It's absurd to think they can make a quantum leap instead of earning their way up, but it's a shockingly common benchmark.
As you point out, marketing really can't do that if the company itself isn't also moving in that direction.
Posted by Jonathan Dresner at April 16, 2008 12:03 PM